Frequently asked questions to help you buy a voucher, a gift box or an item - HOTEL DE BUCI
Are gift boxes sent immediately after purchase?
Your gift box is sent immediately after purchase in digital format, allowing the recipient to book their dates at the HOTEL DE BUCI establishment.
Is it possible to come to your establishment to purchase a gift box?
The HOTEL DE BUCI gift boxes can be purchased directly on their official website, where you can choose and customize your box to your liking.
Can the gift check be sent directly to the beneficiary without showing the amount?
It is possible to have the gift box sent directly to the recipient without mentioning the amount. To do this, simply select the 'Hide the amount' option when placing your order at HOTEL DE BUCI.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or pick it up directly at HOTEL DE BUCI when finalizing your order. Digital delivery is immediate, and the recipient can then book their dates at the establishment. Enjoy this unique experience in the heart of Saint-Germain-des-Prés with HOTEL DE BUCI.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different people. Each box will be personalized according to your wishes, to offer a unique experience in Saint-Germain-des-Prés with HOTEL DE BUCI.
How do I create a group fund and invite people?
To create a group gift and offer a gift box from HOTEL DE BUCI, select the dedicated option during your online purchase. You can then invite participants via email or link sharing, and customize your gift box as you wish at HOTEL DE BUCI.
How can I choose the amount for a gift card?
The amount of the gift voucher is predetermined by the gift boxes offered by HOTEL DE BUCI. You can select the amount that fits your budget from the available options, such as the Lymfea massage at 150 € or the private spa at 115 €.
How can I log in to my account?
To access your account on our website, use your email address and password on the login page. If you forget your password, use the reset option provided. At HOTEL DE BUCI.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button of our establishment HOTEL DE BUCI.
Can I purchase multiple gift vouchers at the same time?
You can absolutely purchase multiple gift boxes at the same time to offer moments of relaxation and well-being to your loved ones at our establishment, HOTEL DE BUCI.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option on our HOTEL DE BUCI website.
How do I purchase or give a gift box?
To offer an HOTEL DE BUCI gift box, select your favorite experience from our elegant stays, massages, or relaxing moments in the private spa, add it to the cart, and personalize your box with a message before finalizing your order. The recipient can then book their dates directly with our establishment, HOTEL DE BUCI.
Can we give a gift certificate and let the recipient choose the experience?
You can offer a gift box to a loved one so they can choose their own wellness experience at HOTEL DE BUCI. The recipient will be able to select from the various services offered, such as massages or private spa sessions, at our establishment HOTEL DE BUCI.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order depend on the conditions specified at the time of purchase. At HOTEL DE BUCI, you can offer moments of relaxation and well-being, such as a massage or access to the private spa, in an elegant and intimate setting in Saint-Germain-des-Prés.
Is the gift box customer service reachable by email?
You can write to us at the email address indicated on our website for any questions regarding your gift box. We commit to responding within 48 business hours, at our establishment HOTEL DE BUCI.
Is the gift box customer service reachable by phone?
The customer service of HOTEL DE BUCI is reachable by phone from Monday to Friday, 9 AM to 6 PM, as well as by email and online form.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space on our website. Log in with the credentials provided at the time of purchase to access this information at our establishment, HOTEL DE BUCI.
Is there an online chat available for questions about gift boxes?
An online chat is available on the HOTEL DE BUCI website to answer your questions about gift boxes. You can ask your questions to enjoy a relaxing and wellness experience in the heart of Saint-Germain-des-Prés.
Is there a dedicated customer service for gift boxes?
You have a dedicated customer service team for any questions regarding your gift box. Solutions are provided for any request at our establishment, HOTEL DE BUCI.
Is there a dedicated FAQ for gift boxes?
This FAQ will guide you on how to use your HOTEL DE BUCI gift box. You will find information on booking your moments of well-being, such as the private spa or the tea time under the veranda, as well as the validity of your gift box.
Is spa access included in my gift box?
Access to the spa is included in certain HOTEL DE BUCI gift boxes, such as the "Relaxation and Softness" or "Wellness Escape" boxes. Check the details of your box to confirm the spa inclusion.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box can access the same services as other customers of HOTEL DE BUCI, subject to the establishment's conditions.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed in the accompanying information booklet, featuring options such as massages, private spa sessions, or gourmet experiences. Each experience is designed to provide a moment of relaxation and well-being at our establishment, HOTEL DE BUCI.
Is parking included in my gift box?
The HOTEL DE BUCI gift box does not include parking. Please check the booking conditions to confirm this information.
Is breakfast included in my gift box?
Breakfast is not included in the HOTEL DE BUCI gift boxes. To enjoy a moment of relaxation and well-being, you can choose from our various services, such as the private spa or a massage, according to your preferences.
Is special attention given to the recipient of a gift box?
The recipient of an HOTEL DE BUCI gift box will enjoy a well-being and relaxation experience in an intimate setting, with custom services such as a massage or access to the private spa.
Is a welcome drink included in my gift box?
The inclusion of a welcome drink depends on the conditions of your gift box. The HOTEL DE BUCI gift boxes offer moments of relaxation and well-being, with various services such as massages or access to a private spa, for a unique experience in Saint-Germain-des-Prés.
Should we bring towels to the Spa?
Towels are provided by the establishment during your spa session at HOTEL DE BUCI.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can absolutely purchase multiple HOTEL DE BUCI gift boxes for your employees and customize them according to your preferences, directly on our website.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital format or paper format. The gift boxes are sent immediately after purchase, allowing your clients to book their stay or spa dates according to their availability at our establishment, HOTEL DE BUCI.
Do you offer preferential rates for bulk purchases?
Preferential rates are available for bulk purchases, with a customized quote based on the ordered volume at HOTEL DE BUCI.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer advantageous and customized solutions for corporate committees, with preferential rates and customization options tailored to your needs, at our establishment HOTEL DE BUCI.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, provide your order number and the new details. The email address will be updated according to the conditions of the HOTEL DE BUCI establishment.
How can I leave a review for my gift box?
To share your experience, you can leave a review by logging into your customer account. Every moment spent at HOTEL DE BUCI becomes a precious memory to share.
How can I contact the store?
The general conditions of the gift boxes are available on our website, with the necessary information for any questions regarding the HOTEL DE BUCI establishment.
Is there a dress code for the gift box?
HOTEL DE BUCI in Paris offers an intimate and elegant setting where smart attire is appreciated to fully enjoy the experience. The private spa and other spaces of the HOTEL DE BUCI establishment invite a hushed and refined atmosphere.
From what age can I get a treatment?
The minimum age to enjoy a treatment at HOTEL DE BUCI is generally 16 years old, but it is recommended to check the specific conditions at the time of booking. Enjoy a moment of relaxation in our private spa, in the heart of Saint-Germain-des-Prés, with our wellness gift boxes.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, it is necessary to book in advance. The private spa at HOTEL DE BUCI, as well as the other experiences offered, can be booked solo or as a duo according to your preferences. HOTEL DE BUCI.
How can one access the hotel from the airport?
To reach HOTEL DE BUCI from the airport, you can use public transportation like the RER or metro, or opt for a taxi or rental car. The hotel is located in the vibrant Saint-Germain-des-Prés neighborhood, easily accessible from the main Parisian airports. HOTEL DE BUCI.
Is the establishment accessible to people with reduced mobility?
The accessibility of HOTEL DE BUCI for people with reduced mobility depends on the facilities of the establishment, designed as a confidential refuge in the heart of Saint-Germain-des-Prés.
Are pets allowed in the establishment?
HOTEL DE BUCI, nestled in the Saint-Germain-des-Prés district, does not accept pets to preserve the privacy and comfort of its guests.
Where can I find the menus?
The menus are available on the detailed sheet of each gift box or directly on the website of the partner establishment HOTEL DE BUCI. Conditions may vary depending on the establishment.
What are the hours of operation?
The opening hours of HOTEL DE BUCI vary depending on the chosen services. To fully enjoy your gift box, we recommend checking the availability and opening hours directly on the hotel's website.
Is there parking available near the establishment?
HOTEL DE BUCI does not have a private parking lot, but you can park in the nearby public parking lots, such as those in the Saint-Germain-des-Prés district.
What are the delivery methods for gift boxes/vouchers?
The HOTEL DE BUCI gift boxes are sent immediately by email in digital format, allowing the recipient to book their dates directly with the establishment.
Is postal delivery offered?
Our gift boxes are available for postal delivery. You will receive your gift box in digital format immediately after your purchase, for a personalized and direct offer from our official HOTEL DE BUCI boutique.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for unique experiences within our HOTEL DE BUCI establishment.
Is the gift box available in physical format?
You can choose between a digital or physical gift box to offer a moment of relaxation at HOTEL DE BUCI. The digital gift box is sent immediately after your purchase, allowing the recipient to book their dates at the HOTEL DE BUCI establishment.
Is the box presented in a neat packaging?
The HOTEL DE BUCI gift box is presented in a careful and elegant packaging, reflecting the charm and intimacy of this Parisian establishment.
Is the gift box available in a digital format (e-gift box)?
Yes, the HOTEL DE BUCI gift boxes are available in digital format. You can choose email delivery for immediate dispatch, allowing the lucky recipient to book their dates directly with the establishment.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient during your online order. The box is sent in digital format and the lucky recipient can book their dates at the HOTEL DE BUCI establishment.
Do you deliver gift boxes internationally?
The HOTEL DE BUCI gift boxes are available for international delivery, with varying shipping costs and delivery times depending on the destination.
What are the delivery times for gift boxes by mail?
The HOTEL DE BUCI gift boxes are sent digitally immediately after purchase, allowing the recipient to book their stay or service dates at their convenience.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The box is sent immediately in digital format, and the recipient can then book their relaxation dates at HOTEL DE BUCI.
Is express delivery available?
The delivery of your gift box is immediate in digital format, allowing the recipient to book their stay or spa dates according to their availability, at our establishment HOTEL DE BUCI.
How can I track my order?
You can track your order by logging into your account on our website. Your gift box is sent immediately in digital format, and the recipient can book their dates at the HOTEL DE BUCI.
Can I receive my gift box by email or mail?
You can receive your gift box by email or by mail, depending on your preference. The digital format is sent immediately, and the lucky recipient can book their dates at HOTEL DE BUCI.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is immediate, as it is sent in digital format. This way, you can offer it to your loved one without delay, who can then book their dates at the HOTEL DE BUCI establishment.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your gift box remains valid for a new reservation according to the conditions of the HOTEL DE BUCI establishment.
Can my gift box be extended if not used?
The extension of your gift box depends on the establishment's conditions. At HOTEL DE BUCI, you can enjoy a relaxing moment in complete privacy in our private spa, or savor a tea time under the glass roof, in the heart of Saint-Germain-des-Prés.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the conditions of HOTEL DE BUCI. You can enjoy unique moments such as a massage, access to the private spa, or a tea time under the veranda, depending on the options offered.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment HOTEL DE BUCI.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the availability and booking conditions of the HOTEL DE BUCI.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations with a gift box is specified at the time of booking, according to the conditions of the HOTEL DE BUCI establishment.
Is it possible to reschedule without fees with a gift box?
Date change is possible depending on availability and the reservation conditions of HOTEL DE BUCI.
Can I convert my gift box into a gift card?
The HOTEL DE BUCI gift boxes cannot be converted into gift checks. You can use them to book a wellness experience, such as a massage or access to the private spa, at our establishment in the heart of Saint-Germain-des-Prés.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
HOTEL DE BUCI offers special gift boxes for events like Valentine's Day, Christmas, or weddings, with unique experiences such as elegant stays, private spas, and tea times under a glass roof. Discover our online selection to find the offer that suits the occasion you wish to celebrate.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
HOTEL DE BUCI offers gift boxes suitable for various occasions, such as birthdays or gatherings with friends. You will find unique experiences there, such as elegant stays, relaxing moments in a private spa, or tea time under a glass roof, for rare moments to give or to treat yourself. Explore our gift boxes to find the ideal offer at HOTEL DE BUCI.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The HOTEL DE BUCI gift boxes are official and guaranteed without intermediaries, with secure payment directly to the establishment. You benefit from the best rate and immediate digital delivery, for a unique wellness experience in Paris.
Are the services included in the gift boxes identical to those consumed on site?
The services offered in the HOTEL DE BUCI gift boxes are identical to those you can book directly with the establishment. You will thus enjoy a moment of relaxation and well-being in an intimate and elegant setting, in the heart of Saint-Germain-des-Prés.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of one service for another depends on the availability and conditions of the establishment. The HOTEL DE BUCI gift boxes offer moments of relaxation and well-being, such as massages or stays in a private spa, to be personalized according to your wishes.
Is it possible to pay for a gift box by bank transfer?
It is possible to pay for a gift box by bank transfer at our establishment, HOTEL DE BUCI.
Is online payment secure?
Online payment is secure to ensure the protection of your banking data. You benefit from the best rate by purchasing your gift box directly on our official website, with immediate digital delivery. The lucky recipient can then book their dates at our establishment HOTEL DE BUCI.
Is payment via group or shared payment possible?
Payment via group or shared funds is not available at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order, directly with our establishment HOTEL DE BUCI.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique and exclusive experience within our establishment, HOTEL DE BUCI. Each box allows you to enjoy a moment of relaxation and well-being in our private spa or a tea time under the veranda, in the heart of Saint-Germain-des-Prés.
Is it possible to pay in installments?
The payment in installments is not offered for the gift boxes of the HOTEL DE BUCI establishment.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You then receive a digital gift box to offer, and the recipient can book their dates at our establishment HOTEL DE BUCI.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of gift boxes in our establishment HOTEL DE BUCI.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Payments for HOTEL DE BUCI gift boxes are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your banking data.
When purchasing a gift box, do I keep the history of my orders?
You can find the history of your orders in your customer account. All your information is securely stored for easy consultation. Use this feature to track your purchases at HOTEL DE BUCI.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your purchase by credit card, PayPal, Apple Pay, or Google Pay. All payments are secure, and you get the best rate by purchasing directly from our official HOTEL DE BUCI store.
Can I receive an invoice after my purchase?
You will receive an email invoice after your purchase at HOTEL DE BUCI. It will also be available in your customer account.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box with a Visa, Mastercard, or American Express credit card at HOTEL DE BUCI.
Can a promotional code be used?
You can use a promotional code when purchasing your HOTEL DE BUCI gift box. Check its validity and usage in the terms and conditions.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer, with secure payment directly to the establishment. You immediately receive your gift box in digital format, and the lucky recipient can then book their dates at the HOTEL DE BUCI.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the HOTEL DE BUCI establishment.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during checkout, which will then be included with the shipment. Take advantage of this thoughtful touch to make your gift even more unique, to give or to treat yourself at our establishment HOTEL DE BUCI.
Can we add options to your gift box offers?
The HOTEL DE BUCI gift boxes can be customized according to the available options, such as adding a tea time under the veranda or a massage by Lymfea. The details are specified when selecting the offer.
Do you offer premium packaging for gift boxes sent by mail?
To enhance your gift box, HOTEL DE BUCI offers premium wrapping options when you place your order online.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark a special occasion like a birthday or a wedding. HOTEL DE BUCI offers gift boxes for moments of relaxation and well-being, perfect for offering a unique experience in Saint-Germain-des-Prés.
How do I request a refund for a gift box purchased online?
To request a refund for your gift box purchased online, have your order number and purchase conditions ready. Refunds are possible according to the conditions specified at the time of purchase at our establishment, HOTEL DE BUCI.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be issued subject to availability. The digital gift box is sent immediately after purchase, which avoids any risk of loss. HOTEL DE BUCI.
Can partially used gift boxes be refunded?
The HOTEL DE BUCI gift boxes are non-refundable once partially used. Every moment spent in our establishment is designed to be a precious memory, and our boxes are designed to offer a unique relaxation and well-being experience.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a HOTEL DE BUCI gift box for another of equal or greater value, according to the establishment's exchange conditions.
Does the right of withdrawal apply to the purchase of a gift box?
The HOTEL DE BUCI gift box, corresponding to a service provision, is neither exchangeable nor refundable.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of an already sent gift box depends on the terms and conditions of HOTEL DE BUCI. The boxes are customizable and sent immediately in digital format, allowing the recipient to book their dates directly with the establishment.
What should I do if the received box is damaged or contains an error?
In case of a damaged or incorrect gift box, a photo of the box will be required for quick processing according to the conditions of the HOTEL DE BUCI establishment.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of an HOTEL DE BUCI gift box depends on the general terms and conditions of sale, available on the gift box description page.
What happens if the recipient couldn't use the gift box before its expiration date?
If the gift box is not used before its expiration date, it can no longer be used. We recommend checking the establishment's conditions to find out about possible extension options, at our establishment HOTEL DE BUCI.
Is a voucher issued if the gift box is not used?
If the gift box is not used, a credit can be issued according to the specific conditions of the HOTEL DE BUCI establishment.
How can I redeem the cashback?
The gift fund is available as a gift box that you can give or use to book wellness experiences at HOTEL DE BUCI. Recipients can book their dates directly with the establishment HOTEL DE BUCI.
What is the processing time for a refund after I make a request?
The refund deadlines for a gift box purchased at HOTEL DE BUCI depend on the specific conditions of the establishment. You can enjoy a unique moment of relaxation with our private spa offers or tea time under the veranda, for an unforgettable wellness experience.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The HOTEL DE BUCI gift boxes are generally neither exchangeable nor refundable. Cancellation terms are specified at the time of purchase, at our establishment HOTEL DE BUCI.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for HOTEL DE BUCI gift boxes. Check the available dates during your booking to fully enjoy your wellness and relaxation experience at our establishment.
Is booking with a gift box subject to availability?
The reservation with an HOTEL DE BUCI gift box is subject to the availability of the establishment. To fully enjoy your experience, it is advisable to book your dates as early as possible.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password, so you can fully enjoy your gift box at HOTEL DE BUCI.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift voucher at HOTEL DE BUCI, have your voucher number ready, which is required to validate your reservation.
Can I use my gift box on the weekend?
The use of your gift box on the weekend is possible depending on the availability of the establishment. The private spa at HOTEL DE BUCI can be reserved for a moment of relaxation in complete privacy, even on the weekend.
Can I use my gift box on holidays?
The use of your gift box at HOTEL DE BUCI may be subject to specific conditions on public holidays. We advise you to check availability and any possible restrictions directly with the establishment to plan your moment of relaxation with peace of mind.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the establishment. You can book your dates directly with HOTEL DE BUCI.
Can I book online with my gift voucher?
To book with your gift voucher, you can choose your dates directly with the HOTEL DE BUCI establishment.
Can I make a reservation by phone with my gift box?
You can book by phone with your gift box at HOTEL DE BUCI. The private spa and elegant stays are available for moments of relaxation and well-being in the heart of Saint-Germain-des-Prés.
Can I make a reservation by email with my gift box?
Reservation by email with a gift box is possible at HOTEL DE BUCI.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the establishment's conditions. This option is available to offer you an experience tailored to your preferences, at our hotel HOTEL DE BUCI.
Does my gift box cover the entire service?
Your gift box covers the service indicated on your exchange voucher. Any additional charges or options, such as extra massages or extended spa sessions, are at your own expense. Our establishment, HOTEL DE BUCI, offers moments of relaxation and well-being, which can be privatized as you wish.
Is my gift box personalized?
Your gift box is personalized with the name of the beneficiary indicated at the time of purchase. It is valid for a relaxation and well-being experience at our establishment, HOTEL DE BUCI.
Can my gift box be used all at once?
Your gift box for HOTEL DE BUCI can be used in one go, whether for a massage, a spa session, or a tea time under the veranda. Fully enjoy the well-being and elegant experience offered by the HOTEL DE BUCI establishment.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only for the services offered by HOTEL DE BUCI, located in the heart of Saint-Germain-des-Prés. You can thus enjoy moments of relaxation and well-being in our private spa or savor a tea time under our veranda, in our establishment HOTEL DE BUCI.
Is my gift box valid in only one establishment?
Your gift box is valid for wellness experiences and stays at our establishment HOTEL DE BUCI, located in the heart of Saint-Germain-des-Prés in Paris.
Is an upgrade possible with an additional fee using my gift box?
The upgrade of your room depends on availability and the establishment's conditions. You can enjoy your relaxation time in the private spa of HOTEL DE BUCI, which extends the wellness experience with a pool and sauna. The establishment HOTEL DE BUCI offers you a timeless interlude in the heart of Saint-Germain-des-Prés.
Can someone else use my gift box?
The gift box is personal and reserved for its beneficiary. It can only be used by the person indicated at the time of purchase, to enjoy a moment of relaxation at our establishment, HOTEL DE BUCI.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your HOTEL DE BUCI gift box, depending on the services chosen. The terms are specified in the conditions of your HOTEL DE BUCI gift box.
Is an ID required upon arrival when using a gift box?
A piece of ID may be requested upon your arrival at the HOTEL DE BUCI to validate your reservation made with a gift box.
Do you accept pets?
HOTEL DE BUCI is a confidential haven in the heart of Saint-Germain-des-Prés, offering an elegant and intimate cocoon. The presence of pets depends on the conditions of the HOTEL DE BUCI establishment.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and choose your stay or spa dates. The private spa at HOTEL DE BUCI can be booked solo or for two, with options for 60-minute sessions or relaxing weekends. Enjoy this unique experience in the heart of Saint-Germain-des-Prés, at our establishment HOTEL DE BUCI.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can order as a guest and enjoy your wellness experience at our establishment HOTEL DE BUCI.
Is my gift card divisible? Can I use it multiple times?
Your gift box can be used in several occasions, depending on the establishment's availability. Fully enjoy your relaxation moment in the private spa of HOTEL DE BUCI.
What are the check-in and check-out times?
The check-in and check-out times at HOTEL DE BUCI are set to help you make the most of your stay. For the exact hours, please refer to the conditions of your gift box.
What services are included in a gift certificate?
The services included in an HOTEL DE BUCI gift voucher vary depending on the chosen box set. You can enjoy unique experiences such as elegant stays, massages, or access to a private glass-roofed spa, in the heart of Saint-Germain-des-Prés.
What is the difference between a gift box and a free amount voucher?
A gift box from HOTEL DE BUCI offers a choice among predefined wellness experiences, such as a massage or a spa session, while an open amount voucher allows you to pay for a service up to the chosen amount.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are clearly stated on our website. You can consult them before your purchase to offer a moment of relaxation and well-being at HOTEL DE BUCI.
How do I use a gift box during booking?
To use your gift box at HOTEL DE BUCI, the beneficiary simply needs to visit the establishment's website and book their dates by mentioning the unique code provided with the box. Specific conditions are indicated at the time of purchase and on the HOTEL DE BUCI website.
Can the gift box be transferred to a third party?
The HOTEL DE BUCI gift box can be given to a third party. Simply enter the recipient's name during checkout so they can book their stay or wellness experience dates.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of a gift box is possible according to the conditions specified at the time of purchase, in our establishment HOTEL DE BUCI.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the HOTEL DE BUCI establishment.
What is the validity period of a gift box?
The validity period of a HOTEL DE BUCI gift box is 1 to 3 years depending on the establishment. To find out the exact duration, please check the conditions of the chosen establishment.
Are children allowed?
HOTEL DE BUCI is an intimate establishment designed to offer a relaxing and well-being experience for adults. Children are not accepted in this hotel-restaurant.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not spend the entire value of the voucher, the remaining balance is lost. In case of exceeding the value, an additional payment is required according to the conditions of the HOTEL DE BUCI establishment.
Is the spa access private?
Access to the spa at HOTEL DE BUCI is private and can be booked solo or as a duo, depending on the chosen package. This private spa includes a pool and a sauna, for a wellness experience in complete privacy at HOTEL DE BUCI.
What types of gift boxes do you offer?
We offer gift boxes for moments of relaxation and well-being, such as massages, access to a private spa, or tea time under a glass roof, at our establishment HOTEL DE BUCI.